Shipping & Returns

GUARANTEE:

If for any reason you are unhappy with the performance of a PRO-CURE product, simply return it directly to PRO-CURE with your sales receipt. You’ll be promptly reimbursed your purchase price plus reasonable return postage. If you’ve lost your receipt, we’ll refund the current advertised price. .

SHIPPING & PROCESSING YOUR ORDER:

Due to heavy order traffic please allow 5 to 7 days for us to process your order and another 2 to 5 days for ground postage to get it to you. If you are going on a trip and need product rushed out, we will make every attempt to get your order shipped as quickly as possible. Call 503-363-1037 and ask for your order to be shipped RUSH or choose Overnight, 2nd Day Air or 3rd Day Ground shipping from our shipping options when ordering online. NOTE: Shipping charges will vary, due to package weight and destination for Overnight, 2nd Day Air or 3rd Day Ground. . Please remember that Pro-Cure is a scent manufacturing company. We ship retail internet and phone orders to individual customers as a customer convenience. Some times we get overwhelmed. So if you need your product right away, please call and we’ll do our best. Thanks, Phil Pirone

RETURNS:

Incorrect Merchandise: If for some reason you have received the incorrect merchandise, simply call 1-800-776-2873, or e-mail PRO-CURE to request return instructions.

OFFICE HOURS:
Monday through Thursday, 8:00 a.m. to 4:00 p.m., Friday 8:00 a.m. to 2:00 p.m. (Pacific Time)

To place an order or contact us, call: 1-800-PRO-CURE (1-800-776-2873)

For product information/order status call: 1-503-363-1037

FAX: 1-503-363-9782

EMAIL: sales@pro-cure.com

If you would like to request a FREE Products Catalog, our mailing address is:

PRO-CURE, INC.
P.O. Box 7077
Salem, OR 97303

If you’re in the area and want to stop by and visit our shop, our physical shop address is: 2990 Portland Rd. N.E., Salem, OR